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Terms and Conditions

  1. OVERVIEW

    This website is operated by AURANATURAL LLP. AURANATURAL LLP is a green field venture in premium skin care. AURANATURAL LLP develops its own formulations and is selling/advertising/marketing their products in India under the brand name See LoveTM. Throughout the Website, the terms “we”, “us” and “our” refer to AURANATURAL LLP/See LoveTM and the terms "Visitor” “User” refer to you, the users.

    AURANATURAL LLP offers this website, including all information, tools and services available from this Website to you, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein (“Terms and Conditions”). This page states the Terms and Conditions under which you, the Visitor, may visit this website (“Website”). By visiting our Website and/ or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all Users of the Website, including without limitation Users who are browsers, vendors, customers, merchants, and/ or contributors of content. By mere accessing or using the Website, you are acknowledging, without limitation or qualification, to be bound by these Terms and Conditions, whether you have read the same or not. If you do not accept the Terms and Conditions stated herein, we would request you to exit this Website.

    The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to change these Terms and Conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. You can review the most current version of the Terms and Conditions at any time on this page. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

  2. SECTIONS/CLAUSES/TERMS/CONDITIONS:

    1. PERMITTED / AUTHORISED USE AND USER

      By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.

      You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

      The products and services described on this Website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you receive from us.

      A breach or violation of any of the Terms and Conditions will result in an immediate termination of your Services.

    2. OBLIGATION AND RESPONSIBILITIES

      In the access or use of the Website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Website. You shall always act in accordance with the law, custom and in good faith. You may not make any change or alteration to the Website or any content or Services that may appear on this Website and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to us, our affiliates, partners or licensors.

      You further agree not to: (i) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; (ii) “stalk” or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way; (iii) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content; (iv) intentionally or unintentionally violate any applicable local, state, national or international law; or (v) collect or store personally identifiable data about other users.

    3. INTELLECTUAL PROPERTY / OWNERSHIP RIGHTS

      See LoveTM name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks of AURANATURAL LLP. AURANATURAL LLP expressly reserves all intellectual property rights on all information and content available on the Website and its “look and feel”, including but not limited to all logos, text, images, programs, products, processes, technology, content, trademark, and other materials which appear on this Website (“Content”).

      Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of AURANATURAL LLP’s intellectual property rights of its Content. All rights, including copyright and trademark right, in this Website are owned by or licensed to AURANATURAL LLP. Neither the Content nor any portion of this Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without express, prior written consent of from AURANATURAL LLP.

    4. COPYRIGHT COMPLAINTS

      If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an email or written notice to us for notices of infringement and provide the following: (i) identification of the copyrighted work(s) that you claim has been infringed and that you are the copyright owner or authorised to act on the copyright owner’s behalf; (ii) a description of the material that you claim is infringing and the location of the material on the Website; (iii) your address, telephone number and email address to info@auranatural.in

    5. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

      All precautions have been taken by us to provide accurate data and information in the preparation of the content of this Website. However, we are not responsible if information made available on this Website is not accurate, complete or current. The information on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk.

      This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

    6. MODIFICATIONS TO THE SERVICE AND PRICES

      All prices listed on this Website are listed at the Maximum Retail Price (MRP), inclusive of Goods and Services Tax (GST) at the applicable rates and/or all other taxes that may be levied by the Government from time to time and are processed in Indian Rupee (INR). All orders are acknowledged at current pricing. We will bill at the price in effect, at the time of shipping.

      In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

      Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

      We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

    7. PRODUCTS

      Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

      We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your display medium of any color will be accurate.

      We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this Website is void where prohibited.

      We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

    8. ACCURACY OF BILLING AND ACCOUNT INFORMATION

      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

      You agree to provide current, complete and accurate purchase and account information for all purchases made at our store/on our Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

      For more detail, please review our Order & Shipping, Cancellation, and Returns & Refund Policies.

    9. THIRD PARTY LINKS/TOOLS

      We may provide you with access to third-party links/tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such links/tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Any use by you of third party links/tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which links/tools are provided by the relevant third-party provider(s). Such links/tools are for convenience only and are not an endorsement by us, our affiliates or our partners of the reference content, product, service or supplier.

      We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites or use of third party tools. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    10. SPECIAL FEATURES, FUNCTIONALITY AND EVENTS

      This Website may offer certain special features and functionality or events (such as contests, promotions or other offerings) which may (a) be subject to terms of use, rules and/or policies in addition to or in lieu of these Terms and Conditions; and (b) be offered by us or by third parties.

      If so, we will notify you of this and if you choose to take advantage of these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, rules and/or policies.

      In the marketing campaign, certain promotions will be announced from time to time. Each promotion is exclusive and cannot be clubbed with any other promotion unless specifically announced.

    11. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

      If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Your comments will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any comments, you hereby grant us the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the comments in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any comments in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the comments within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your comments, and any ideas, concepts or know-how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

      We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

      You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

      If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.

    12. PERSONAL INFORMATION

      Your submission of personal information through the online store is governed by our Privacy Policy.

      Collecting Personal Information:

      When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In the Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

      Please review and refer to our Privacy Policy so that you may understand our privacy practices.

    13. ERRORS, INACCURACIES AND OMISSIONS

      Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

      We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    14. PROHIBITED USES

      In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    15. DISCLAIMER OF WARRANTIES / LIMITATION OF LIABILITY

      We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall AURANATURAL LLP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    16. INDEMNIFICATION

      You agree to indemnify, defend and hold harmless AURANATURAL LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim, loss, costs or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    17. SEVERABILITY

      In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

    18. TERMINATION

      The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    19. ENTIRE AGREEMENT

      The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

      These Terms and Conditions and any policies or operating rules posted by us on this Website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

      Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

    20. DISPUTES

      With respect to any dispute regarding the Website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of Mumbai shall have exclusive jurisdiction for any and all issues and disputes arising out of and/or in connection with this Website, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Mumbai, India, without prejudice to the applicable law and subject to our right to seek injunctive or other appropriate relief in any court, if you have in any manner violated or threatened to violate our intellectual property rights and you consent to exclusive jurisdiction of such courts.

    21. GOVERNING LAW

      These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

    22. CHANGES TO TERMS AND CONDITIONS

      You can review the most current version of the Terms and Conditions at any time at this page.

      We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

    23. GENERAL CONDITIONS

      We reserve the right to refuse service to anyone for any reason at any time.

      You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    24. MANUFACTURING INFORMATION

      All our products are manufactured MADE IN INDIA and marketed by AURANATURAL LLP.

    25. CONTACT INFORMATION

      Questions about the Terms and Conditions should be sent to us at info@auranatural.in

      For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@aurantural.in or by mail using the details provided below:

      AuraNatural LLP, Plot No 1, Sector 8, RN Tagore Road, Gandhidham 370201, India.